Front of House/Office Services Coordinator (Jersey)
Front of House Reception Duties
Provide front desk reception cover for the offices of Fairway Group;
Handle all incoming external and internal overflow phone calls;
Opening, sort, scan and distribute daily incoming post;
Carry out hand deliveries, franking, outwards postal requirements;
Ad-hoc banking to deposit cheques/cash;
Process couriers via DHL;
Ensure all meeting room areas are clean, tidy, stocked and plants are watered and well kept;
Greet and record all visitors and issue passes;
Check and sign for deliveries on behalf of staff; and
Prepare meeting rooms, sanitise appropriately, set up any catering and/or refreshments or equipment as required.
Facilities / Office Management
Be the primary contact for office stationery, internal kitchen supplies, collating orders, making cost effective purchases and receiving orders;
Act as the main point of contact for all food orders for internal meetings, training events etc;
Monitor supplies and set up for month end drinks/food and/or other internal client events;
Assist Colleagues Council with the preparation of internal events/initiatives;
Maintain and keep office Health and Safety records up to date;
Maintain records of first aiders and fire marshals and ensure training remains up to date at all times;
Book first aider and fire marshal training in advance of expiry;
Maintain First Aid boxes;
Ensure noticeboards are kept up to date; and
Photocopying, scanning, binding documents as requested.
Competencies:
Minimum of 3 years’ previous experience in a similar role undertaking facilities management duties within a financial services environment is essential;
Excellent communication and listening skills;
Excellent standard of written and spoken English;
Excellent organisational skills used in planning of own work;
Pro-active and highly resourceful;
Ability to respond effectively to changing priorities; and
Professional appearance and friendly manner.
Education/Professional Qualifications and Minimum Relevant Experience:
Intermediate competency in Microsoft Office e.g., Word, Excel, Outlook and O365;
Qualified First Aider (or willingness to train); and